Connect With Excellence: Your Direct Line to The Ace

Welcome to your personal gateway to The Ace Hotel & Casino. Here, our commitment to impeccable service extends to every interaction. Whether you are planning a future stay, have a specific inquiry about our facilities, wish to make a reservation at one of our signature restaurants, or require personalized assistance from our dedicated concierge team, we are at your service. Every question is an opportunity for us to demonstrate our dedication to your experience. Please do not hesitate to reach out; our team is ready to provide the swift, detailed, and gracious assistance you deserve. We look forward to connecting with you and helping to craft your unforgettable journey.

Our Contacts
42CM+Q4 Nagpur, Mahashtara  , India
+918999925360
acehotelcasino@gmail.com
Send Us a Message Directly
Please fill out the form below with your details and message. We aim to respond to all inquiries within 24-48 business hours. The more detail you can provide, the better we can assist you.
Telephone:
+918999925360
EMAIL:
acehotelcasino@gmail.com
Other Ways to Connect & Find Answers
What dining options are available at The Ace Hotel & Casino?
Our hotel offers a variety of dining experiences, including our signature fine-dining restaurant, a vibrant rooftop bar with craft cocktails, and a 24/7 casual bistro. Reservations for the fine-dining restaurant are recommended and can be made via our website or by calling +918999925360
How can I book a casino or gaming event at The Ace Hotel & Casino?
How can I book a casino or gaming event at The Ace Hotel & Casino?
Guests can reserve a spot for our exclusive gaming events, including poker tournaments and casino nights, through our concierge team. Contact us at concierge@acehotelcasino.com or call +918999925360 to secure your place and learn about upcoming events.
Are there any special packages for spa or wellness services?
Yes, we offer curated spa packages, including our Ace Relaxation Package, which combines a signature massage with access to our luxury spa facilities. Book in advance through our website or email acehotelcasino@gmail.com for details and availability.
What are the policies for cancellations or changes to my reservation?
Cancellations made at least 72 hours before check-in (3:00 PM local time) incur no penalty. Changes or cancellations within 72 hours may be subject to a fee equivalent to one night’s stay. Special event or promotional bookings may have different terms, noted at the time of reservation. Contact acehotelcasino@gmail.com for assistance.