The Ace Hotel & Casino
Effective Date: June 27, 2025
At The Ace Hotel & Casino, we prioritize your privacy and are dedicated to safeguarding your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you engage with our services, including our website, bookings, casino activities, and on-site experiences.
Information We Collect
Personal Information: When you book a room, register for events, or contact us, we may collect your name, email address, phone number, billing details, and mailing address.
Usage Data: We gather data on how you interact with our website, such as IP addresses, browser types, pages visited, and session duration.
Guest Preferences: To personalize your stay, we may collect details like room preferences, dining choices, or special requests.
Payment Information: Payment details are securely processed for bookings and services but are not stored by us.
Casino Activity: For gaming participants, we may collect additional information required for compliance with gaming regulations.
How We Use Your Information
To facilitate reservations, payments, and personalized guest services.
To communicate about your stay, promotions, casino events, or inquiries.
To enhance our website, services, and guest experiences through analytics.
To comply with legal and regulatory requirements, including gaming laws.
To ensure the safety and security of our guests and facilities.
Information Sharing
We do not sell or rent your personal information. We may share data with:
Trusted third-party providers (e.g., reservation systems, payment processors, gaming platforms) who adhere to strict privacy standards.
Regulatory authorities, as required by law or to protect our rights and guest safety.
Data Security
We implement robust security measures, including encryption and secure servers, to protect your information. While we strive to ensure data safety, no online transmission is completely secure, and we encourage you to take precautions.
Your Rights
You have the right to:
Access, update, or delete your personal information.
Opt out of marketing communications at any time.
Request details about how your data is processed.
To exercise these rights, contact us at acehotelcasino@gmail.com
Third-Party Links
Our website may include links to external sites. We are not responsible for their privacy practices and recommend reviewing their policies.
Updates to This Policy
We may revise this Privacy Policy periodically. Updates will be posted on our website with the new effective date.
Contact Us
For questions or concerns about this Privacy Policy, please reach out:
Email: acehotelcasino@gmail.com
Phone: +918999925360
Address:42CM+Q4 Nagpur, Мahashtara, India